Consumer Rights & Instructions
(Required Notice – Texas Health & Safety Code #181.105)

Requesting your health care records:

You have the right to request a copy of your health care records. Please submit a written request to your therapist. Please include your name, phone number, date of birth, current email address, and address to which you wish the records to be sent. Please state the records you would like to receive.

Contacting the licensing/oversight authorities:

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov/
Phone: (800)821-3205 or (512)305-7700
Address: 1801 Congress Avenue Ste. 7.300 Austin, TX 78701

Filing a Consumer Complaint:

Texas Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
(800)621-0508
Online: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

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